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Success Venture Partners

San Francisco, CA · Invests in US · Website

Pre-SeedSeedSeries AB2B SaaSAI & Machine LearningEnterprise SoftwareHR Tech & Future of Work

Thesis

Customer Success Ensures Value Creation. SuccessVP backs enterprise SaaS founders who need help retaining and growing their customer base. Their unique LP base of Silicon Valley's top Chief Customer Officers gives portfolio companies unparalleled access to post-sales expertise, design partners, and warm customer introductions.

Likely not a fit for

Consumer apps, hardware, or companies where post-sales retention is not a strategic priority. Not a fit for pre-revenue or pure deep-tech plays without a clear go-to-market.

How they invest

Lead or follow
Usually follows
Typical decision
~1 month
Warm intro
Not required
Involvement
Advisor
Fund status
Actively deploying
Assets under mgmt
$10M
Decision process
Solo GP

Partners & team

2 contacts on file

JG

John Gleeson

General PartnerFounder and General Partner · Primary contact

+ Pitch

j•••@su•••.com

LinkedIn profile

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Alex Diacre

PartnerPartner

+ Pitch

a•••@su•••.com

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Portfolio

MatikEnterprise Software

Matik is an AI-driven software that automates the creation of presentations, documents, and reports from data, enhancing data storytelling and operational efficiency.

WorkstreamHr Tech Work

Workstream provides HR and payroll solutions tailored for hourly businesses, offering features like applicant tracking, payroll processing, onboarding, and time scheduling.

Gradient AIEnterprise Software

AI-powered business research assistant that analyzes markets, summarizes documents, generates reports, and turns complex questions into actionable insights.

ObvioSecurity Cyber

Obvio is an AI-driven company focused on enhancing traffic safety through context-aware technology that helps cities track reckless driving, educate drivers, and enforce traffic laws.

AptEdgeEnterprise Software

AptEdge provides AI-powered technical support solutions for B2B software companies, enhancing support workflows and improving resolution times through integrated knowledge management.

ArcwiseEnterprise Software

Arcwise provides a platform that helps teams understand and act on metric changes with explainable AI, enabling early detection of performance shifts and decision-focused insights.

Preemo
RetainEnterprise Software

Retain.ai is focused on enhancing data orchestration capabilities and has recently joined Dagster Labs to accelerate innovation in data engineering solutions.

Clarent Data
1MindEnterprise Software

1mind is a platform that deploys multimodal Superhumans for revenue teams. These Superhumans combine a face, a voice, and a GTM brain — equipped with deep technical and product knowledge. They can lead unlimited, simultaneous conversations 24/7, meeting buyers when they’re most active and engaged. Superhumans qualify leads, book meetings, deliver pitches, give interactive demos, handle objections, uncover pain points, build value models, provide support, and onboard customers.

CasiumHr Tech Work

Casium provides expedited and transparent immigration services, focusing on fast-track filings and a seamless experience for individuals and businesses seeking to navigate the complexities of U.S. immigration.

Cascade AI

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Research briefRead more
Success Venture Partners Research Investment Thesis Success Venture Partners (SuccessVP) is a San Francisco-based early-stage venture capital fund with a singular, highly differentiated thesis: Customer Success Ensures Value Creation . Founded in 2023 by John Gleeson, the fund operates at the intersection of post-sales expertise and venture capital, providing both capital and hands-on partnership

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